• Press Release: September 21, 2020
• Eligible households are NEW customers only
• Must have students in grades K-12 and/or college
• Installation fees will be waived
• Requirements: One or more members of your household must be a recipient of one of the following assistance programs:
  • National School Lunch Program (NSLP)
  • Community Eligibility Provision (CEP) of the NSLP

• Eligible households are NEW customers only
• Must have students in grades K-12 and/or college
• After the first two months expire, you can cancel the service or keep it as a regular paying Internet Essentials customer
• In 7-10 days you will receive an easy to use self-install-kit that includes a cable modem with a WiFi router
• No term contract or credit check and no shipping fee for equipment
• Requirements: One or more members of your household must be eligible for public assistance programs such as:
  • National School Lunch Program (NSLP)
  • Housing Assistance
  • Medicaid
  • Snap
• The website also includes the option to video chat with customer service agents in American Sign Language. There are also two dedicated phone numbers 1-855-846-8376 for English and 1-855-765-6995 for Spanish.

Frontier is committed to helping qualified low-income individuals pay for telephone or qualified internet services. Lifeline service is a non-transferable (from one person to another) government assistance program that provides a discount on the cost of monthly telephone service only ($7.25) or qualified internet access service with or without telephone service ($9.25). Lifeline is limited to one discount per household and only eligible customers may enroll. To receive the Lifeline discount each month, you must certify that you or someone in your household currently receives benefits from one of these programs:

• Medicaid (also known as Minnesota Medical Assistance)
• Supplemental Nutrition Assistance Program (SNAP) formerly Food Stamps
• Supplemental Security Income (SSI)
• Federal Public Housing Assistance (Section 8)
• VA Veterans Pension (Supplemental Income for Wartime Veterans)
• VA Survivors Pension

Midco offers Lifeline, which is a federal program intended to put the home phone and internet service within reach of qualifying families – giving low-income households affordable home phone or internet access. The Lifeline Internet Service is $14.95 per month (includes modem), but with a subsidy credit, the customer’s cost is $5.70 a month for 25x3 service. Typically, the free installation takes three-to-five days and that includes the approval process.
Midco’s internet services are unlimited, meaning Midco does not impose any data caps or additional fees.